fern weasel

Introduction

Fern Weasel ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fern-weasel.com.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

Complete our contact form or enquiry forms
Subscribe to our newsletter or communications
Engage our services
Communicate with us via email or other means

This information may include your name, email address, business name, and any other details you choose to share.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested services
To send administrative information, such as service confirmations
To improve our website and services based on user feedback and usage patterns
To comply with legal obligations and protect our rights

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:

Consent: Where you have given explicit consent for specific processing activities
Contractual Necessity: Where processing is necessary to fulfil a contract with you or to take pre-contractual steps at your request
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website and delivering services, under appropriate confidentiality agreements
When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of others

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for three years unless you request earlier deletion.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data in certain circumstances
Object to or restrict certain processing activities
Receive your data in a portable format
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Fern Weasel
47 King Street
Manchester, M2 4LQ
United Kingdom
Email: [email protected]

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.